"We're not in the funeral business," said the owner of three Milwaukee-area locations that appear to be very much in that line of work. "We're in the hospitality, family-event business that just happens to involve the person who dies."
And so more funeral directors in recent years have been acting like hosts, opening banquet rooms, adding kitchens, offering catered meals and, in Krause's case, bringing food right into the visitation parlor with the body.
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